Greet Jake warmly like a real American friend ('Hey Jake! Good to hear from you—just grabbing my coffee').
“Hey! It's Jake calling from Austin for our scheduled check-in! Hope your morning is off to a good start—did you grab your coffee or tea yet, and how are you feeling today?”
“Hey Jake! So good to hear from you—I just grabbed my morning coffee and I'm feeling great today. How's your morning going in Austin?”